Unassigning a Voucher

If available, you can unassign a voucher from your candidate and reassign it to another candidate.

Instructions

There are different ways to unassign a voucher depending on your role in the Xvoucher platform. 

Standard Customers

1. Go to Manage > Manage Xvouchers
2. Search by Candidate Email
3. Under the Action column, click the Unassign button
4. To give the voucher to a different user Click the Assign button in the Action column and enter the new user information.

 Enterprise Customers 

1. Go to Track > Inventory > Detail
2. Search by Candidate Email
3. Under the Action column, click the Unassign button
4. To give the voucher to a different user Click the Assign button in the Action column and enter the new user information.

Branch Administrators

1. Go to Track > Inventory 
2. Search by Candidate Email
3. Under the Action column, click the Unassign button
4. To give the voucher to a different user Click the Assign button in the Action column and enter the new user information.