An HPE account administrator can view tracking details for HPE vouchers.
Go to Track > Candidate > Exam Voucher
Search Filters:
You can use any of the search filters to narrow down the results displayed in your report. When you have selected a filter click the ‘Get Report’ button to load the Candidate Exam Voucher Report.
Note: You can also click ‘Get Report’ without filling in any of the filters to pull an unfiltered report.
Definitions:
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Candidate Email |
The email address of the candidate/end-user assigned the voucher. |
|
Assigned Date |
The date on which the item was assigned to the Candidate. |
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Order Date |
The date the voucher order was approved. (payment received by Xvoucher) |
|
Event Date |
The date the event is scheduled by the Candidate. If the voucher is not currently associated with a scheduled event this field will be empty. Vouchers with no event date will not appear if a filter is applied to this column. |
|
Registration Date |
The date on which the Candidate used the voucher to register for an event. If the voucher has not been used to register this field will be empty. Vouchers with no registration date will not appear if a filter is applied to this column. |
|
Current State |
Every voucher has a state. Select the state(s) you would like to appear. Current State definitions are listed below. |
Current State:
Filter your report on the current state of the voucher.
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Issued |
A Candidate has been issued a voucher |
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Registered |
The Candidate is currently registered for an event |
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Issued (Registration Canceled) |
Voucher registration was canceled; the voucher can be used to reschedule |
|
Issued (Event Canceled) |
The event was canceled; the voucher may be used to reschedule |
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Issued (Event Missed) |
The Candidate did not show up for the event; the voucher can be used to reschedule |
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Used (Registration Canceled) |
Voucher registration was canceled; the voucher cannot be used to reschedule |
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Used (No Show) |
The Candidate did not show for the event; the voucher cannot be used to reschedule |
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Used (Event Canceled) |
The event was canceled; voucher cannot be used to reschedule |
|
Delivered |
The event was delivered |
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