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Customer Administrator
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How to toggle between accounts types.
As an Xvoucher user, you may have access to more than one account. You may have both a Cu...
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What tracking is available for my vouchers?
If available for your organization, account administrators can view their candidate's pro...
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Can I manage my vouchers outside of the Xvoucher platform?
If you are unable to enter candidate information because of privacy concerns there is ano...
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I need a quote, how can I create one?
Through the Xvoucher platform, you will be able to create a quote for your finance depart...
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How does the Branch functionality work?
Create a multi-level administrator structure to enable complex distribution and branch-le...
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Unassigning a Voucher
If available, you can unassign a voucher from your candidate and reassign it to another c...
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Can I resend an email to my candidates?
If your end-user has checked their spam folder and still isn't able to find their voucher...
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How do I assign or distribute on the Xvoucher platform?
Within the Xvoucher platform assigning vouchers to your candidates is simple! Instruction...
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Where do I find my invoice?
After you have placed an order you will be able to find your invoice within your Xvoucher...
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I got an error, what do I do?
If you are getting an error message please contact support, and include a screenshot of t...
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What is the Promotion tool?
The Xvoucher Promotions tool allows Customers to create a page where candidates can reque...
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How do I resend a voucher email to my candidates?
If your end-user has checked their spam folder and still isn't able to find their voucher...
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Can I distribute vouchers to another admin or department?
Yes! The Xvoucher platform gives Enterprise Customers the ability to create a multi-level...
