The Basics

Announcement - Login Changes on May 30th

May 28th, 2024 Important Notice for Existing Users: One-Time Setup Required When you firs...

Where can I find the AWS Help Desk for Xvoucher?

If you have questions regarding your Xvoucher account for purchasing, managing or using A...

Updated Navigation: Where to Find Your Reports

With our recent menu update, here’s where you can locate important reports: Orders Report...

Password Reset

* Resetting your password can only be done if you have already validated your email addre...

Multi-Factor Authentication (MFA)

MFA adds an extra layer of security that requires users to provide two or more forms of v...

Account Creation & Validation

When you create an account or log in for the first time, we'll need to verify your email ...

Xvoucher Login

Click here or go to https://www.xvoucher.com/Login.aspx to log into your Xvoucher Candida...

What languages are supported in Xvoucher?

Xvoucher Currently offers multi-language support in English, Japanese, Korean, and Simpli...

What is the difference between an Xvoucher Number and a Voucher Code?

Xvoucher Number is a container   The Xvoucher number is a container that allows enterpris...

Common Email Address Issues

These common email address issues can cause an email to be invalid in the Xvoucher system...

Payment Methods, Currencies, and Taxes

Payment Methods: ACH/Wire/PO/Check Xvoucher Wallet Credit Card  Visa (including the Ama...

What is Xvoucher Pay™?

When paying with a credit card, users will checkout through Xvoucher Pay. Xvoucher Pay i...

How long will it take to receive vouchers after an order is placed?

When Xvoucher receives your funds, the vouchers will be released to your account.  If yo...

Can my Voucher Expiration Date be Extended?

Exams must be registered, sat for, and completed on, or before, the voucher expiration da...

Can vouchers be returned, exchanged, or refunded?

No. All sales are final. Returns, Exchanges, and refunds are not accepted. You can review...

Can I change my account name and email address?

Candidates can change the name on their Xvoucher account, but Email address cannot be cha...

How do I erase my data from the Xvoucher Platform?

If you no longer need access to your Xvoucher account and the products you have been assi...

Xvoucher India FAQ

Xvoucher opened a new subsidiary in India on 26 September 2023. We are excited for this s...

Xvoucher Glossary

Commonly used terms or phrases in the Xvoucher platform. Candidates An Xvoucher sy...