We are transitioning to a subscription service model to be able to enhance our platform, release new features, and continuously improve our services. This change allows us to better focus on delivering value and evolving our platform to meet your needs.
Click here to view the new tiers.
As of October 10th, 2024, you will have the option to upgrade your account via the My Subscriptions page. If you choose not to upgrade your account before October 31st, here’s what you can expect.
Admin Access Now Available in the Standard and Professional tiers
If you have more than one admin on your account, you may choose to upgrade at any time to the Standard or Professional tiers to retain access for all administrators. If you choose not to upgrade, we recommend you reach out to our Support team before October 31st to indicate which single administrator should remain on your account. If you do not, a member of our team will reach out to you to determine who should be the one user.
Mass Assign Tool Now Available in the Standard and Professional tiers
In the Basic plan, you will no longer have access to distribute learning products in bulk via the Mass Assign tool. However, you will still be able to distribute learning products individually via the Inventory Tracking Report. Located under Track > Inventory
Voucher Usage Report Now Available at the Standard tier
Access to our advanced voucher report which shows voucher usage data will be removed. You will still have access to a report that provides information regarding your inventory at Track > Inventory.
Branch And Promotions Now Available in the Professional tier
If you previously had access to our Branch and Promotions tool you will lose access to these features. Customers with current Branch access will have until October 31st before they are moved to our Basic tier. Please upgrade before October 31st or recall all of your vouchers from Branches before that date.
If you have any questions or need assistance with upgrading, please contact our Support team. We’re here to help ensure you continue to have the tools and features you need.