Account administrators can track candidate's progress of assigned vouchers.
Go to Track > Vouchers
Search Filters:
You can use any of the search filters to narrow down the results displayed in your report. When you have selected a filter click the ‘Get Report’ button to load the Voucher Usage Report.
Note: You can also click ‘Get Report’ without filling in any of the filters to pull an unfiltered report.
If you would like to export this report to an Excel file, locate the following Icon:
Definitions:
Candidate Email |
The email address of the candidate/end-user assigned the voucher. |
Assigned Date |
The date on which the item was distributed to the Candidate. |
Order Date |
The date the voucher order was approved. (payment received by Xvoucher) |
Expiration Date | The date the voucher is set to expire. |
Current State | Every voucher has a state. Select the state(s) you would like to appear. Current State definitions are listed below. |
Current State:
Filter your report on the current state of the voucher.
Issued |
A Candidate has been issued a voucher but has not registered for the exam |
Issued (Legacy) |
Vouchers issued prior to enhanced reporting |
Registered |
The Candidate is currently registered for an exam |
Issued (Registration Canceled) |
Voucher registration was canceled; the voucher can be used to reschedule |
Issued (Event Canceled) |
The exam was canceled; the voucher may be used to reschedule |
Issued (Event Missed) |
The Candidate did not show up for the exam; the voucher can be used to reschedule |
Used (Registration Canceled) |
Voucher registration was canceled; the voucher cannot be used to reschedule |
Used (No Show) |
The Candidate did not show for the exam; the voucher cannot be used to reschedule |
Used (Event Canceled) |
The event was canceled; voucher cannot be used to reschedule |
Delivered |
The exam was delivered |
Column Descriptions:
When you click "Get Report" you will be able to view the details associated with each voucher. The description of those columns is below.
Current State |
The voucher status at the time the report was generated. Current State definitions. |
Voucher Code |
Exam voucher code used to register for an exam. |
First Name |
First name of the Candidate to whom the voucher is issued. |
Last Name |
Last name of the Candidate to whom the voucher is issued. |
|
The email address of the Candidate to whom the voucher is issued. |
Assigned Date |
The date on which the item was distributed to the Candidate. |
Voucher Issued |
The date on which the Candidate received the voucher. Most commonly this will be the same date as the assigned date. When the Candidate is assigned a Choose Your Provider voucher, the voucher is not issued until the Candidate makes a choice. |
Item |
Name of the product that was purchased and distributed to the Candidate. In the case of the Choose Your Provider, this will be the name of the product that the Candidate chose. |
Order Id |
The invoice number is associated with the voucher. |
Order Date |
The date on which the order associated with the voucher was approved (typically the date payment is received). |
Registration Date |
The date on which the Candidate used the voucher to register for an exam. If the voucher has not been used to register this field will be empty. Vouchers with no registration date will not appear if a filter is applied to this column. |
Consumed Date |
The date the voucher is considered used. When is a voucher considered consumed?
|
Event Date |
The date of the exam for which the voucher was used to register. |
Expiration Date |
The date on which the voucher expires and is no longer valid. |
Site ID |
The unique identifier for the site of the voucher redemption. This ID is determined by the test provider. |
Selected Product |
This is the exam for which the voucher has been redeemed. |
Unit Price |
The list (undiscounted) price of the voucher. |
Currency |
The currency used for payment on the order associated with this voucher |
Discount |
The discount that the Candidate will receive at the time of redemption. |
Xvoucher |
Unique ID in the Xvoucher system for a product purchased and distributed to the Candidate. |